Live platform status
Network, hosting nodes and mail platforms are monitored from every region we operate in, around the clock.
Open live statusSystem status and honest updates
Real-time platform health is published from our monitoring system. This page explains where to find it, how we communicate during an incident, and what we owe you if things go wrong.
How it works
What we monitor, and what we tell you
No silence, no vague apologies — you get the same information our engineers are looking at.
Planned maintenance
Anything that could interrupt your service is announced in advance and scheduled in your quietest hours wherever possible.
Incident updates
If something breaks, you hear it from us: updates land in your client area and by email until the issue is closed out.
Backed by the SLA
We commit to 99.99% monthly availability, and you can claim service credits if we miss it.
Read the SLATwelve regions, one standard
Every region is held to the same availability target, and regional issues are reported individually so you always know whether your site is affected.
Something not working right now?
Open a ticket with your domain and what you're seeing. An engineer picks it up straight away, day or night.