Support ticket
The fastest route for anything account, billing or server related. Tracked end to end.
Open a ticketTalk to people who run the servers
No scripted tier-one loops. Support tickets reach engineers who can read the logs, and average first response is under 15 minutes.
Contact
Choose the channel that fits
Account-specific requests are handled in the client area so we can verify ownership safely.
Live chat
Available 24/7/365 in the client area for quick questions and order help.
Go to client areaGeneral enquiries: hello@ayunihost.com · Abuse reports: abuse@ayunihost.com
Email usSales & solutions
Migrations, custom infrastructure, compliance and volume pricing conversations.
Email salesSupport hours
24 hours a day, 7 days a week, 365 days a year — including public holidays in every region we operate.
Company
Ayuni Host — global web hosting and digital infrastructure. Registered company details and full postal address appear on every invoice.
Response targets
Under 15 minutes for first response, under 5 minutes for priority customers on business and cloud plans.
International customers
We work with customers in every time zone. Accounts accept international addresses and phone numbers with any dialling code — for United States that is +1. Your local time is 09:29 AM, and support is staffed around the clock, so there is no office to wait for.
Planning a migration or a launch?
Send us the details — stack, traffic, regions and deadline — and we'll map the move before you commit to anything.